Right of Withdrawal and Withdrawal Form for Consumers
For the purposes of this instruction on the right of withdrawal, a "consumer" is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.


Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the last good.
To exercise your right of withdrawal, you must inform us (Mokošev, Emanuela Veh, Napoleongasse 7/10, 2301 Groß Enzersdorf, Austria, email address: [email protected], phone number: 00 43 6604477456) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
You may also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website <a href="https://www.mokosev.com/j/withdrawal" target="_blank">https://www.mokosev.com/j/withdrawal</a>. If you use this option, we will communicate to you an acknowledgment of receipt of such a withdrawal without delay (e.g., by email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back to us.)

Mokošev
Emanuela Veh
Napoleongasse 7/10
2301 Groß Enzersdorf
Austria
Email address: [email protected]

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the
purchase of the following goods (*)/the provision of the following service (*)
______________________________________________________
______________________________________________________

Ordered on (*) ____________ / received on (*) _________________

_______________________________________________________
Name of consumer(s)

_______________________________________________________

Address of consumer(s)

_______________________________________________________

Signature of consumer(s) (only if this form is notified on paper)

_________________________
Date

(*) Delete as appropriate.


Instructions for returning goods

The instructions listed in this section are not a prerequisite for the effective exercise of the right of withdrawal.

• Please do not send the goods to us with postage unpaid.
• Please return the goods as a prepaid parcel to the specified return address and retain the proof of posting.
• Please avoid damaging or soiling the goods. If possible, please return the goods to us in the original packaging and outer packaging, including all accessories and packaging components.
• Please return the goods to us, if possible, in their original packaging and outer packaging, including all accessories and packaging components. If the original packaging or outer packaging is no longer in your possession, please use other suitable packaging to ensure adequate protection against transport damage and to avoid potential claims for damages resulting from inadequate packaging.

Created using the Datenschutz-Generator.de by Dr. Thomas Schwenke.